Delivery Policy

For tickets that arrive through email, guests are provided with a confirmation email and transaction details: items purchased, fees, payment amount, and the payment method used. This is not your ticket(s). Confirmation details are also contained in the guest account. Event tickets will arrive as a link, and are available in the guest’s account.Event tickets may be scanned from mobile devices, or printed and brought to the event for scanning. Guests should be advised that Spam and Junk folder settings may prevent tickets from arriving in your inbox. Guests should search these folders for event tickets before contacting the Entrevaible , as this is likely where emails containing tickets have arrived. If you have not received an order confirmation or your event tickets within 48 hours of an order, please contact the Entrevaible event manager for assistance.